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If you are having difficulty logging into please first attempt to retrieve your password here:

If you cannot recall your login name please attempt to refer either to the original email sent to you upon joining, subject:
"Welcome to!"
or to any previous password reminder emails you may have received, subject:
" password reminder".

If you have exhausted the above options please fill in the form below, as completely as possible, and click "submit". Your inquiry will be sent to MOTU Customer Service for review by a MOTU Customer Service representative who will attempt to locate your login name.

Your Name and Email Address


Address to which you will receive our reply.

Login Inquiry Information

Provide any names you may have used upon joining, each separated by a comma.

Provide all possible usernames you may have entered upon joining, each separated by a comma. Note that usernames are case-sensitive.