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How do I reset my unit to its Factory Defaults?

The following list describes the steps necessary for resetting your MOTU hardware to its factory settings. Some units do not have a formal factory default procedure and require a voltage reset. See the bottom of this document for instructions on performing a voltage reset (*). Units that do not have a factory default or voltage reset procedure are noted.

These procedures (and more detailed information about your MOTU Hardware) can be found in your unit's manual. To reference a .pdf copy of your manual, visit our Product Manuals page.

AVB/Pro Audio


112D

112D: Push the ID button on the front panel of the unit. Use the arrow keys to navigate to Settings menu option. Push SEL button. Use the down arrow key to navigate to Factory Defaults. Push SEL button to prompt the reset, push SEL again to perform reset.

1248

1248: Push the ID knob (mic two trim knob) on the front panel of the unit. Turn the SEL knob (mic four trim knob) to navigate to Settings menu option. Push SEL knob. Turn the SEL knob to navigate to Factory Defaults. Push SEL knob to prompt the reset, push SEL again to perform reset.

16A

16A: Push the ID button on the front panel of the unit. Use the arrow keys to navigate to Settings menu option. Push SEL button. Use the down arrow key to navigate to Factory Defaults. Push SEL button to prompt the reset, push SEL again to perform reset.

24Ai

24Ai: Push the ID button on the front panel of the unit. Use the arrow keys to navigate to Settings menu option. Push SEL button. Use the down arrow key to navigate to Factory Defaults. Push SEL button to prompt the reset, push SEL again to perform reset.

24Ao

24Ao: Push the ID button on the front panel of the unit. Use the arrow keys to navigate to Settings menu option. Push SEL button. Use the down arrow key to navigate to Factory Defaults. Push SEL button to prompt the reset, push SEL again to perform reset.

624

624: Push the ID button on the front panel of the unit. Use the arrow keys to navigate to Settings menu option. Push SEL button. Use the down arrow key to navigate to Factory Defaults. Push SEL button to prompt the reset, push SEL again to perform reset.

8A

8A: Push the ID button on the front panel of the unit. Use the arrow keys to navigate to Settings menu option. Push SEL button. Use the down arrow key to navigate to Factory Defaults. Push SEL button to prompt the reset, push SEL again to perform reset.

8D

8D: Push the ID button on the front panel of the unit. Use the arrow keys to navigate to Settings menu option. Push SEL button. Use the down arrow key to navigate to Factory Defaults. Push SEL button to prompt the reset, push SEL again to perform reset.

8M

8M: Push the ID knob (mic six trim knob) on the front panel of the unit. Turn the SEL knob (mic eight trim knob) to navigate to Settings menu option. Push SEL knob. Turn the SEL knob to navigate to Factory Defaults. Push SEL knob to prompt the reset, push SEL again to perform reset.

AVB Switch

MOTU AVB Switch: Use the Ethernet port to connect the AVB Switch to your computer's network port using a CAT-6 or CAT-5e cable. Open the MOTU AVB Web Control app, and be sure to select the "Show Switches" option in the settings menu. Once published, select the Switch, and click Restore Defaults button.

LP32

LP32: Push the ID button on the front panel of the unit. Use the arrow keys to navigate to Settings menu option. Push SEL button. Use the down arrow key to navigate to Factory Defaults. Push SEL button to prompt the reset, push SEL again to perform reset.

M64

M64: Push the ID button on the front panel of the unit. Use the arrow keys to navigate to Settings menu option. Push SEL button. Use the down arrow key to navigate to Factory Defaults. Push SEL button to prompt the reset, push SEL again to perform reset.

Monitor 8

Monitor 8: Push the ID knob (Bank D trim knob) on the front panel of the unit. Turn the SEL knob (Bank F trim knob) to navigate to Settings menu option. Push SEL knob. Turn the SEL knob to navigate to Factory Defaults. Push SEL knob to prompt the reset, push SEL again to perform reset.

Stage-B16

Stage-B16: Press and hold in the PHONES knob for five seconds. After the LEDs flash to indicate that the unit is ready for a factory reset, turn the PHONES knob one click left or right to initiate the reset.

UltraLite AVB

UltraLite AVB: Push the Select knob (mic two trim knob) on the front panel of the unit. Turn the SEL knob to navigate to Settings menu option. Push SEL knob. Turn the SEL knob to navigate to Factory Defaults. Push SEL knob to prompt the reset, push SEL again to perform reset.

UltraLite-mk4

UltraLite-mk4: Push the Select knob (mic two trim knob) on the front panel of the unit. Turn the SEL knob to navigate to Settings menu option. Push SEL knob. Turn the SEL knob to navigate to Factory Defaults. Push SEL knob to prompt the reset, push SEL again to perform reset.


FireWire/USB Audio Interfaces


4Pre

4Pre: Hold the MIX and PHONES knobs simultaneously for three (3) seconds, until the countdown finishes. The LED display will show a "d" when the reset is completed.

8Pre

8Pre: Disconnect unit from computer. Hold in the Volume knob in for 5 seconds. You should first see the clock light blink, then the first LED for Analog input 1 or 2, then you will see a "D?". Turn the Volume knob to the right until the LED display reads "OK". Unit is reset.

828x / 828mk3 Hybrid / 828mk3

828x / 828mk3 Hybrid / 828mk3 FW: Press the Param/Setup knob until the LCD screen reads "828X SETUP" (or equivalent). The LCD screen will quickly flash to "LCD CONTRAST". Turn the Param/Setup knob all the way to the right. The LCD screen will read: "Factory Defaults Press [Value]". Push the Value knob. The LCD screen will display "Are you sure? Push [VALUE]". Push the Value knob again to confirm. The LCD screen will read: "Initializing...". The clock LED will flash when reset is complete.

828mkII

828mkII: Disconnect Firewire. Press the Setup knob until the LCD screen reads "Clock Source". Turn the Setup knob all the way to the right. The LCD screen will read "Factory Defaults Press [SELECT]". Press the Select knob. The LCD screen will read "Are you sure? Push VAL for Yes". Press Value knob to confirm. The clock LED will flash when reset is complete.

828 Original

828 Original: Voltage reset

896mk3 Hybrid / 896mk3

896mk3 Hybrid / 896mk3: Press the Param/Setup knob until the LCD screen reads "896mk3 SETUP". The LCD screen will quickly flash to "LCD CONTRAST". Turn the Param/Setup knob all the way to the right. The LCD screen will read: "Factory Defaults Press [Value]". Press the Value knob. The LCD screen will display "Are you sure? Push [VALUE]". Push the Value knob again to confirm. The LCD screen will read: "Initializing...". The clock LED will flash when reset is complete.

896HD / 896 Original

896HD / 896 Original: Voltage reset

Audio Express

Audio Express: Hold the MIX and PHONES knobs simultaneously for three (3) seconds, until the countdown finishes. The LEDs will display a "d" when the reset is completed.

MicroBook II / MicroBook

MicroBook II / MicroBook: Connect the unit to the computer via USB. Open the CueMix application. Under the "Configurations" drop-down menu, select Factory Defaults.

Track16

Track16: Hold down the MAIN and LINE OUT buttons for 2 seconds. The LED lights will display the letter "D". Once this letter disappears, your unit is reset.

Traveler-mk3

Traveler-mk3: Push the Setup/Param knob until the LCD screen displays "Setup". The LCD screen will quickly flash to "LCD Contrast". Turn the Setup/Param knob all the way to the right, until the LCD screen displays "Factory Defaults Push [VALUE]". Push the Value knob once. The LCD screen will display "Are you sure? Push [VALUE]". Push the Value knob again to confirm. The LCD screen will read: "Initializing...". The clock LED will flash and the LCD screen will return to "Mix 1 MASTER ASSIGN AN 1-2" when the reset is complete.

Traveler Original

Traveler Original: Push the MIX knob until the LCD screen displays "Clock Source:". Turn the MIX knob all the way to the right, until the LCD screen displays "Factory Defaults Push [SELECT]". Push the SELECT knob once, the LCD screen will display "Are you sure? Push VAL for Yes". Push the Value knob to confirm. The clock LED will flash rapidly to confirm the unit has been reset.

UltraLite-mk3 Hybrid / UltraLite-mk3

UltraLite-mk3 Hybrid / UltraLite-mk3: Press the Param/Setup knob until the LCD screen reads "UltraLite mk3 SETUP" or "UL Hybrid Setup". The LCD screen will quickly flash to "LCD CONTRAST". Turn the Param/Setup knob all the way to the right. The LCD screen will read: "Factory Defaults Press [Value]". Push the Value knob once. The LCD screen will display "Are you sure? Push [VALUE]". Push the Value knob again to confirm. The LCD screen will read: "Initializing...". The clock value in the LCD screen will flash when the reset is complete.

UltraLite Original

UltraLite Original: Push the Setup/Page knob until the LCD screen reads "Setup". The LCD screen will quickly flash to "Clock Source". Turn the Setup/Page knob all the way to the right until the LCD screen reads "Factory Defaults Push [VAL]". Push the Value knob once. The LCD screen will display "Are you sure? Push VAL for Yes". Push the Value knob again to confirm. The LCD screen will read "Initializing UltraLite" then "Initialized" once reset is complete.


PCI Audio Interfaces


1224

1296

2408mkII

2408mkII: Voltage reset

2408 Original

2408 Original: Voltage reset


MIDI Interfaces


FastLane

FastLane: No reset

micro express

micro express: Power the unit off. Hold the Panic button down while powering the unit back on. After the boot is finished, let go of the Panic button.

micro lite

micro lite: No reset

MIDI Express 128

MIDI Express XT

MIDI Express XT: Power the unit off. Hold the Panic button down while powering the unit back on. After the boot is finished, let go of the Panic button.

MIDI Timepiece AV

MIDI Timepiece AV: Power the unit off. Hold the Panic button down while powering the unit back on. After the boot is finished, let go of the Panic button.


Video


HD Express

HD Express: No onboard reset. Must use MOTU Video Setup application

HDX-SDI

HDX-SDI: No onboard reset. Must use MOTU Video Setup application

V4HD

V4HD: Disconnect FireWire cable. Push MENU button until LCD screen displays: "V4HD Setup". Push Right PAGE button until LCD screen displays: "Factory Defaults. Press [VALUE]". Push VALUE knob twice to restore the V4HD to its default settings.



Voltage Reset: To perform a voltage reset, power the unit down and disconnect all cables. On the right side (the depth) of your unit, there is a red voltage selector. Toggle this switch back and forth several times, and be sure to reset it to the correct voltage (115V for domestic power supplies). Power the unit back on and test.