Home | MOTU Third Party Service Providers
Document Actions

MOTU Third Party Service Providers

Third-party service providers (May 2018)

MOTU engages with the third-party service providers listed below to process information on our behalf for the purposes outlined in each case. These reputable vendors and outside contractors are subject to contractual or regulatory requirements safeguarding personal information.

a. Stripe
MOTU uses Stripe (stripe.com) for payment processing when you make a purchase directly through the motu.com web site. Sophisticated encryption technology is employed when exchanging personal information. The services offered by stripe.com are provided by Stripe, 185 Berry Street Suite 550, San Francisco, CA 94107. Email: info@stripe.com. More information can be found in Stripe's privacy policy here: https://stripe.com/us/privacy.

b. Sendgrid
MOTU uses Sendgrid (sendgrid.com) to manage direct email communication between you and our technical support and customer service departments, through motu.com. For example, you might receive an automated email confirmation of a purchase you made through the MOTU web store. The services offered by sendgrid.com are provided by Sendgrid, 1801 California St, Denver, CO 80202. More information can be found in Sendgrid's privacy policy here: https://sendgrid.com/policies/privacy/.

c. United Parcel Service (UPS)
MOTU uses the United Parcel Service (UPS) to make shipments to you (for products you purchase directly from MOTU, for hardware units that have been serviced in our factory being returned to you, and so on). The services offered by UPS are provided by the United Parcel Service: UPS Corporate Headquarters, 55 Glenlake Parkway, NE, Atlanta, GA 30328. More information can be found in the UPS privacy policy here: https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page.

d. Campaign Monitor
MOTU uses Campaign Monitor (campaignmonitor.com) to send you — at your request — targeted emails and newsletters in a manner that fully complies with current international standards for internet privacy. Their corporate headquarters are located at level 38/201 Elizabeth St, Sydney NSW 2000, Australia. Telephone: +61 2 9521 5312. Email: info@campaignmonitor.com. Further information can be found in Campaign Monitor's privacy policy (https://www.campaignmonitor.com/policies/#privacy-policy) and their Trust Center (https://www.campaignmonitor.com/trust/).

e. Google Analytics
Google Analytics is a web analytics service provided by Google, Inc. that MOTU uses to help analyze how motu.com is used, so that we can improve the performance and services that we provide to you. This service uses cookies that generate information about your use of the website, which is then transmitted to and stored by Google on servers in the United States. This information is used by Google to evaluate your use of our website, to compile reports on website activity for MOTU and to provide other services relating to website activity and internet usage. To opt out of this so that your activity on this website is not tracked, follow this link: https://support.google.com/ads/answer/2662922?hl=en.