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Learn answers to frequently-asked questions (FAQ) about accessing this web site.

Personal Details
Enter full name, e.g. John Smith.
Enter a user name, usually something like 'jsmith'. No spaces or special characters. Usernames and passwords are case sensitive, make sure the caps lock key is not enabled. This is the name used to log in.
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Minimum 5 characters.
Re-enter the password. Make sure the passwords are identical.

*Occasionally, it is possible that an email host will prevent delivery of our email responses. If you have not received an email response from us with your login password within one business day of joining our online community, please contact MOTU Customer Service at (617) 576-2760.