Your product serial number is a unique number that is required for product registration which in turn qualifies you for all support offered for that product.
Please note that all MOTU serial numbers cannot contain spaces or dashes when entered into our database. Here are some pointers to help you find your serial number.

Track16 Breakout

The Track16 Breakout does not include a serial number. To register your Track16 Breakout, under "Product serial number," you can enter the purchase date (Use YYYY/MM/DD format) followed by your last name. For example: 2014/01/01 Smith

Software products

Software product serial numbers are printed on the registration card as well as on the first page inside the front cover of your software product manual. If you've removed your registration card to register your software product with MOTU, you'll find the serial number duplicated on the remaining part of the page.

Your MOTU software serial number will not contain any dashes; only installation keycodes contain dashes.

A Digital Performer Competitive Upgrade will not come with a serial number. To register a Digital Performer Competitive Upgrade please follow the directions included on the registration form that came in the package.

Software upgrades needn't be registered; your registered license will simply be updated in our system and your serial number remains the same as when you originally registered.

Hardware products

Hardware product serial numbers are printed on a label affixed to the bottom of the product.

Here is a table indicating the format of serial numbers for legacy MOTU hardware.